Shipping and Delivery

SHIPPING & DELIVERY POLICY

At USS Shoes, we are committed to providing an exceptional delivery experience while maintaining the highest standards of quality and sustainability. Every product is made especially for you upon placing your order, which is why delivery may take slightly longer. By producing on demand instead of in bulk, we help reduce overproduction and waste. Thank you for making thoughtful purchasing decisions.

SHIPPING OPTIONS

USS Shoes offers:

  • Flat-rate shipping of $6.98 on all orders within the United States.

  • Free Priority Shipping on all domestic orders over $90.

All available shipping options will be shown at checkout. To change your selection, click “Edit” under the shipping method before finalizing your order.

International Orders: Additional shipping fees may apply depending on your location and will be calculated at checkout. For remote or high-duty regions, extended delivery timeframes may apply.

ESTIMATED DELIVERY TIME

  • United States, Canada, United Kingdom: 8–16 business days.

  • Latin America & Remote Regions: 24–35 business days.

Please note: Delivery times are estimates and may vary due to customs processing, high shipping volume, or local conditions (such as weather or transportation delays).

ORDER FULFILLMENT

Your order is typically processed within 1–3 business days. If your tracking number is not provided within that period, your item is undergoing quality control review by our QA team to ensure it meets USS Shoes’ high standards.

You will receive a tracking number as soon as the package is ready for shipment. If you have questions or concerns about your order, please contact our support team at:

MULTIPLE WAREHOUSES

To serve customers globally, we ship from multiple warehouses located in the United States, Asia, and Europe. If you order multiple items, they may arrive in separate packages depending on inventory availability and logistics.

TRACKING & DELIVERY STATUS

Why is my tracking not updating?
It’s normal for tracking to remain static for a few days, especially during customs clearance or processing at international sort centers. Please allow 24–72 hours for updates to reflect.

“Origin Post is Preparing Shipment” – What does it mean?
This status means your package has been accepted by the origin country’s postal service and tracking will update once scanned by the receiving courier (e.g., USPS, FedEx).

SHIPPING & DELIVERY FAQ

Do you ship on weekends?
Our warehouses ship orders from Monday to Friday, excluding weekends and public holidays.

Can I expedite my delivery?
At this time, we do not offer express shipping options. However, priority shipping is applied to all qualifying U.S. orders over $90 at no additional cost.

What about duties or customs?
For international shipments, any applicable customs duties or taxes are the responsibility of the customer. These will vary by country and are not collected by USS Shoes at checkout.

If you don't find what you're looking for, you can see more frequently asked questions here.